Supplier Guide to Timesheets

Supplier Guide to Timesheets

A 'how-to guide for suppliers on managing Timesheets in CRIIS.

Under some panel arrangements (such as the People Panel Phase 2) timesheet reporting is a mandatory reporting requirement for suppliers. 

CRIIS helps suppliers meet these panel obligations. 

On this page

Receive a timesheet

Contractors submit timesheets in CRIIS to record hours worked under an active Work Order.

The supplier reviews and endorses the timesheet, then workflows it to the relevant agency for approval. Suppliers typically complete this endorsement step before the timesheet is sent to the agency for final approval.

Note: Suppliers can choose to opt out of the endorsement process. In this case, the contractor submits the timesheet directly to the agency, bypassing supplier endorsement. Regardless of the endorsement setting, suppliers retain full visibility of all timesheets associated with their work orders.

All contractor-submitted timesheets are visible in the supplier’s Timesheets table. Suppliers can also export approved timesheets from this table.

Action a timesheet

When a timesheet is submitted to the supplier by the contractor, the supplier receives a dashboard notification to action it. 

To action a pending timesheet:

  1. Review the timesheet record
    Suppliers should begin by confirming that the timesheet contains accurate details, including the correct Work Order ID and reporting period. 
    Additionally, because CRIIS supports contractors with multiple work orders this is a good opportunity to verify that hours do not conflict across different work orders (such as duplicate entries or overlapping time logs). 

  2. Submit for Agency endorsement
    Once validated, the supplier selects “Submit Timesheet” to forward the entry to the relevant Agency and nominated Agency Timesheet Approver.
    The system will lock the timesheet for editing and update the status to pending agency endorsement. The timesheet is now visible to the Agency for endorsement or rejection.

Note: Suppliers with Level 3 permissions, granted by the contractor, can:

  • Enter, edit, and submit timesheets on the contractor’s behalf.
  • Approve with changes if errors are identified in the contractor’s submission.

These permissions are managed through the Relationship Management feature in CRIIS and must be explicitly set by the contractor.

Contractors are responsible for entering their own timesheets in the CRIIS platform, unless otherwise arranged between the supplier and the individual contractor (see the Supplier guide to CRIIS timesheets with Level 3 permissions).

Timesheets can only be created and submitted against Work Orders to which the contractor is actively assigned.

The platform only permits the submission of timesheets for completed work periods—future-dated entries are not allowed. This ensures that all reported hours reflect actual work performed and supports accurate panel reporting.

Frequently Asked Questions

No. CRIIS timesheets are used for panel reporting and do not replace payroll system timesheets. They do not accommodate awards, overtime, or superannuation calculations, but the data can be exported for payroll processing if suitable.

Yes. Suppliers can choose to opt out of the endorsement workflow. In this case, contractors submit their timesheets directly to the agency. However, suppliers still retain full visibility of all timesheets associated with their work orders. 

To opt out a request from the supplier's 'platform manager' must be submitted to the Department of Finance via the panel manager. 

Yes. Once a supplier submits a timesheet, the agency approver receives a notification. If the timesheet remains unapproved, CRIIS sends weekly reminder notifications until it is actioned.

CRIIS allows for multiple timesheet approvers to be assigned to each contractor. If one approver is unavailable, the other can action the timesheet. Approvers can be updated at any time through the Contractor List page, from the 'Relationship Management' section in CRIIS.

Yes. Suppliers can submit timesheets on behalf of contractors in CRIIS, but only if the contractor has granted Permission Level 3 access.

View the Supplier Guide to Relationships article for more information on these permissions. 

Supplier Guide to Reporting Paid Service Invoices in CRIIS

A 'how to guide' for suppliers on using CRIIS to record a Paid Service Invoice to meet panel reporting obligations. 
Agency Guide to Timesheets

A 'how-to' guide on managing Timesheets in CRIIS.
Agency Guide to Work Orders

A 'how-to' guide on managing Work Orders in CRIIS.
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